Utah County Furnace Repair · Utah County
No heat in Utah County: what to do in the first 30 minutes
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Short answer: If you smell gas, leave the house first, then call Enbridge Gas at 1-800-767-1689 or 911 from outside. Otherwise check the thermostat, the furnace power switch and breaker, the blower door, the filter, and (on a high-efficiency furnace) the white vent pipes outside for snow. Still out? Protect your pipes and request a heating company.
Step 1: Safety first
Smell gas (rotten eggs)? Don’t troubleshoot. Leave the house, don’t flip switches, and once you’re outside call Enbridge Gas at 1-800-767-1689 or 911. The number is from Enbridge Gas’s safety page. Carbon monoxide alarm going off? Get everyone outside and call 911.
Neither? Keep going.
Step 2: The 10-minute checks you can do safely
- Thermostat. Set it to HEAT, a few degrees above room temperature. Replace the batteries if it has them.
- Power. There’s a switch that looks like a light switch on or near the furnace. Make sure it’s on, then check the breaker panel.
- Blower door. Many furnaces won’t run if the front panel isn’t seated. Push it closed firmly.
- Filter. A clogged filter can make the furnace overheat and shut itself off. If it’s gray and caked, swap it.
- Vent pipes outside (high-efficiency furnaces). After a snowstorm, the white plastic pipes on the side of the house can get buried or iced over. Clear them gently by hand.
If the furnace has a small window with a blinking light, write down the blink pattern. The technician will ask for it.
Step 3: Protect the house while you wait
- Open cabinet doors under sinks on exterior walls so room air reaches the pipes.
- Close doors to rooms you aren’t using to keep heat where people are.
- Use space heaters only as the label directs, never unattended. Never use a gas oven or grill to heat the house.
Step 4: Get it fixed
Send a request and a person will pass it to a local heating company. If it’s below freezing and you have young kids, older relatives, or pets at home, call a 24-hour heating company directly instead of waiting on a callback.
What an emergency visit can cost: Angi puts emergency furnace repairs at about $300 to $1,200, or $150 to $215 an hour for after-hours work. If the house is safe and above freezing, ask about the next regular slot. It’s usually cheaper.
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More detail: Furnace Buyers Guide’s furnace not turning on troubleshooting guide.
Sources for this page
- angi.com: emergency furnace repairs about $300 to $1,200, after-hours rates $150 to $215 per hour (Angi, updated Sep 25, 2026).
- enbridgegas.com: Enbridge Gas Utah safety page, 24/7 gas leak emergency hotline 1-800-767-1689 (checked Oct 18, 2026).